Owner Info
Assessment payments, due dates and everyday information for Vizcaya owners.
Payments and assessments
Pay online
One-time payment with your 9-digit Vizcaya Master account number (a convenience fee applies).
Make a one-time payment
Automatic payments
Sign in to the owner portal, open the client dashboard and choose Schedule payment. A $2.95 third-party convenience fee applies to ACH and one-time e-check payments.
Owner portal sign-in
Due dates
Assessments are due quarterly:
1st quarter: January 1
2nd quarter: April 1
3rd quarter: July 1
4th quarter: October 1
Pay by mail or bank bill-pay
Make your check or money order payable to Vizcaya Master HOA and write your account number in the memo. Mail it, or set up your bank’s online bill-pay, to:
Vizcaya Master HOA
P.O. Box 160011
Altamonte Springs, FL 32716-0011
Questions about your account?
Contact the Artemis customer service team.
Email: customerservice@artemislifestyles.com
Phone: 407-705-2190 ext. 1
Important information
- Electric: Duke Energy
- Internet and TV: AT&T, Spectrum (formerly Bright House, for condos), Comcast
- Gas: TECO Peoples Gas
- Water: Orlando Utilities Commission
- Waste & Recycling: Orange County Waste Management
Collections Schedule:
- Recycling Pickup: Friday
Blue-lid carts may be placed out no earlier than 7:00 PM the night before. - Garbage Pickup: Monday
Green-lid carts may be placed out no earlier than 7:00 PM the night before.
When to put out trash: No earlier than 7:00 p.m. the night before pick up. Waste Containers and trash (including yard waste) must be stored inside each house/townhouse.
- Yard waste: to be placed for collection on or after 7 PM on Wednesday to be collected on Thursday morning. Otherwise please ask yard service provider to take waste with them as part of service.
For collection, set garbage containers on curb or in driveway apron. Do not Place garbage containers on the street (black asphalt).
Large Items:
Call Orange County Solid Waste Management to schedule large items pickup such as furniture, appliances, mattresses, and up to 4 automobile/pickup truck tires.
- Orange County Solid Waste Division: 407-836-6601
Live Christmas trees can be set out at the curb on Thursday Yard Waste day for collection and recycling. Trees over 6 feet should be cut in half. Remove all ornaments, decorations, and stands before placing at the curb. Artificial trees are not collected with yard waste.
Holidays
NO Garbage, Recycling or Yard Waste Service on:
- Thanksgiving Day
- Christmas Day
When Thanksgiving Day and Christmas Day fall on a regular scheduled collection day, collection will be one day after the normally scheduled collection day for the rest of the week.
Recycling is required by Orange County. (All recyclable items may be placed in the roll cart with the blue lid.)
To request smaller (65 gallons cart vs 95 gallons cart) garbage and/or recycling containers call 407-836-6601
Community security
- Vizcaya is a 24 hour guard gated community, where security and safety are top priorities.
- We are proud of the Orange County Sheriff’s Office protecting citizens and visitors of Orange County.
- Orange County Sheriff’s Deputies protect and serve Vizcaya’s residents and guests.
- Vizcaya has an agreement with the Orange County Sheriff’s Office for extra patrol service in the community.
- Private security company is in charge of the 24 hour gated entrances and additional patrols.
Orange County Sheriff’s Office – OCSO
- Emergencies: Dial 911
- Non-Emergency Number: 407-836-HELP / 407-836-4357
- Website: www.ocso.com
*Report Suspicious Activity and Crime to the Orange County Sheriff’s Office*
Orange County Sheriff’s Office – OCSO
- Emergencies: Dial 911
- Non-Emergency Number: 407-836-HELP / 407-836-4357
- Website: www.ocso.com
*Report Suspicious Activity and Crime to the Orange County Sheriff’s Office*
Orange County Government
- Phone: 407-836-3111 or dial 311
- Website: www.ocfl.net
Orange County Animal Services
- Phone: 407-836-3111 or dial 311
- Website: www.ocnetpets.com
*To report animal issues after hours or during holidays, call OCSO non-emergency Phone 407-836-HELP*
